Welcome to The Play Park!

 

We’re all about big fun in a safe, friendly space where children can play, explore and burn off some energy. To help keep everyone happy and safe, please follow these simple Rules of Play during your visit.

 

👪 Supervision & Responsibility

• All children must be supervised at all times by a responsible adult (18+).

• Minimum adult-to-child ratio is 1 adult for every 5 children.

• Grown-ups must stay on-site for the entire session.

• You know your little one best – keep an eye on them and help them play safely.

• Our team is here to help, but adults remain fully responsible for the children in their care.

 

🧼 Health, Hygiene & What to Wear

• Socks must be worn by everyone using the play equipment – no shoes or bare feet, please.

• We recommend kids wear long sleeves and trousers to prevent friction burns.

• Remove sharp items and valuables – like jewellery, watches, belts, badges, coins, or phones – before entering the play area.

• Glasses are worn at your own risk – we recommend shatterproof lenses and straps.

• If anyone in your group is unwell (or has been in the last 48 hours), please reschedule your visit.

• Nappy changes must be done in the changing area. Please use the bins provided.

• Hand sanitiser stations are available – please use them on entry and before play.

 

🛝 Play Area Rules

• Please only use equipment that’s suitable for your child’s age and size.

• Our under 5s area is just for younger guests – please keep bigger ones out!

• No climbing up the slides, walls, or furniture.

• Don’t linger at the bottom of slides or go down with a child on your lap.

• No rough play, throwing toys, fighting, or disruptive behaviour.

• No food, drink, sweets or chewing gum in the play areas.

• Personal toys, scooters, and prams are not allowed inside the play frame.

• Birthday cakes are welcome but please let us know in advance.

 

⏰ Timed Sessions, Wristbands & Re-entry

• Play sessions are either 1 hour or 2 hours, depending on your booking.

• You’ll be given a coloured wristband – this helps us manage session times.

• Please arrive and leave on time so we can clean between sessions.

• Need to pop out? No problem – you can re-enter during your session with your wristband.

• Prams are allowed, but we may limit the number indoors during busy times.

 

📸 Photos, Behaviour & Smoking

• You're welcome to take photos – but only of your own children and their guests.

• Please be kind and respectful to other families and our team.

• We have a three-strike behaviour policy – aggressive or disruptive behaviour may result in removal.

• This is a strictly smoke- and vape-free venue, including near entrances.

 

🚨 Emergencies & Accidents

• In an emergency, staff will lead an evacuation. Please do not enter the play equipment during this time.

• Report any accidents, injuries or spillages to a team member straight away so we can help.

• We operate CCTV and a secure entry system for your safety and peace of mind.

 

⚠️ A Quick Heads-Up

• Soft play is a whole lot of fun, but it comes with some bumps and tumbles. We’ve done everything we can to create a safe environment, but by entering, you accept that minor knocks and slips can happen during active play.

 

💛 Thank You!

Thanks for helping us keep The Play Park safe, clean, and joyful for all.
Now… socks on, smiles out – let’s play!